Direct TV

Simple Tools to Manage Your Direct TV Account Online

As a Direct TV customer, you have the option of speaking to a live operator to manage your account or handling basic tasks such as bill payment and plan changes online.

The first step to managing your Direct TV account online is to register at Directv.com. To create an account, you will need your email address, direct phone number and account number. After you verify your account, you can create an 8 to 15 character password. Use this password and your email address to log in to your account. You can find the Direct TV account login by clicking on the My Account tab on the Direct TV home screen.

The first thing you will see when you log in is your account balance. If you owe a balance, you can use this screen to view and pay your bill. Many customers who pay their bills online prefer paperless billing. The option to receive an email instead of a paper bill is located to the right of your balance. An automatic bill payment option is also available. Just confirm your payment information and your monthly balance will automatically be paid on time every month.

You can also change your package when you log in to My Account at Directv. In the Quick Links section, click My Programming. On this screen, you will be able to see your current package, including any premium channels, international programming or sports networks. To choose a different package or to add channels to your service, select Change Package. Find the new services that you want to add to your account and click Activate. Your new channels will be available immediately.

From My Account at Directv, you can change the equipment that is associated with your account. If you need another receiver or DVR, this is where you request it. You can find answers to many frequently asked questions about your Direct TV service and your bill by clicking the Help button in the Quick Links section of your My Account page. You can also change your Directv.com password on the My Account screen. If you forget your login credentials, you can have your password reset by clicking the Forgot Password button on the Direct TV home screen.